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If you use any Maptech marine products you maybe interested in this information provided by a former employee. This is very helpful information for those who use their navigation products. On August 29, 2008, Maptech, inc., makers of navigation products for marine, land, and aerial use officially shut its doors after nearly 20 years of business. This has been a very hard and stressful time for its 75+ employees. We worked together as a family for many years and we were all saddened to see it close. Fortunately, nearly all of Maptech’s products (and many of its employees) have found new homes. While I may not be able to respond to your specific email request, please allow me to direct you to the folks that may be able to assist you. Maptech’s Land Navigation division, including products such as Terrain Navigator and Terrain Navigator Pro, as well as the popular online Mapserver, has been purchased by mytopo.com. We have also reached agreement to continue to host the historical USGS map collection. For technical support for these products, please email us at ’support@mytopo.com’ or call 406-294-9994. Sales inquiries may be directed to 800-627-7236. Web site: Customized Topo Maps, Aerial Photos, and Hybrids | MyTopo.com Maptech’s Paper ChartKit division, including the ChartKits, Waterproof Chartbooks, Embassy Cruising Guides, and Companion CDs (featuring Offshore Navigator Lite and included with most ChartKits and Chartbooks) are now serviced by Richardsons’ charts. They can be reached at 800-873-4057 or 508-990-9020. Web site: Welcome to Richardsons’ Charts and Guidebooks The CAPN, the popular professional navigation software, is now offered by Star Technologies. They can be reached at 703-759-2933. Web site: Welcome to The Capn Maptech’s digital marine offerings, including Offshore Navigator, Chart Navigator, and Chart Navigator Pro are serviced by KPM Marine. Reach them at 978-834-9953 for technical assistance or 978-834-9950 for sales inquires. KPM Marine also maintains a limited inventory of parts and cables for Maptech’s Sea Ray Navigator and i3 Touch Screen Navigation Systems. Finally, Pocket Navigator has been discontinued. However, you may be able to get limited service and upgrades through its original manufacturer: Memory-Map. They can be reached at 607-216-9195. Web site: Memory-Map: GPS Mapping Software for PC and Pocket PC Thank you for your interest in Maptech’s products. I wish you well in your endeavors. -Ed Lecuyer Thanks to Ed Lecuyer formerly of Maptech, Inc. for this information. Hopefully, if you’ve any of the Maptech, Inc. navigation products, you’ll be able to find support in the above information.
Comments:
5 Comments posted on "Maptech, Inc. Shuts Its Doors"
Ed Lecuyer on September 9th, 2008 at 5:07 am #
Hi all. Please note that the above message was posted as a former Maptech employee to aid customers searching for assistance with those products. Please do not take that message as an official announcement from ‘MyTopo’ or any of the other companies mentioned in that message. It should also be noted that at the request of at least one of those companies, the original posting from the Maptech.com discussion forum has been removed. This is so that they can conduct their own public relations efforts. There is lot of misinformation floating around regarding this transaction. While I will be happy to answer questions regarding the Terrain Navigator/MyTopo transition, I suspect that subject will be of limited interest to the readers of this blog. I’ll leave it to representatives from the other companies to comment, should they so wish. -Ed Lecuyer
Debbie on September 9th, 2008 at 12:37 pm #
Hi Ed, Thank you for the additional information. This particular post was intended only to relay information I’d found and thought my readers might be able to use. This way they have the names of the companies to contact. For which I thank you!
Ed on September 22nd, 2008 at 11:46 pm #
Ed, Would you please contact me off list? I think we are related. Thanks. Ed Bruette
Robert Strunce on September 26th, 2008 at 8:07 am #
Ed,
Debbie on September 26th, 2008 at 1:12 pm #
I agree with you Robert, Ed did a great job of providing help for those with Maptech products. I’m sure there are many out there grateful for this information! Post a comment
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